Along with all the other countless problems plaguing the Pitt-Greensburg campus this semester, WiFi also took a big hit. Wireless Pittnet, Pitt-Greensburg’s WiFi dedicated to students, faculty, and staff, experienced a significant number of outages earlier this year. Problems arise when, when connected, the user can see “Connected But No Internet,” resulting in not being able to use Internet services on campus.
To get to the bottom of what happened, The Insider sat down with Scott Coulson, director of Computing & Telecommunications at Pitt-Greensburg, to discuss the disruption and how everything in the Information Technology department has been going since the shutdown caused by the shutdown. the coronavirus.
Inside: How is the job performance here?
Scott Coulson: For me personally, it’s going very well. We have a great team here in the department and I like being on this campus very much.
Inside: What challenges does IT currently face?
SC: Well, I would say the biggest one is the budget, like everything else. Times are tough right now. Trying to get creative with what we do on campus to make things better for students to get the services they need or keep our equipment updated can be a bit of a challenge.
Inside: Are there still internet problems going on on campus?
SC: I haven’t heard any reports of what is happening right now. A lot of that was from the Oakland campus, which has a lot to do with our communication because we’re partners. It came from their campus and was a big reason for that.
Inside: Are there other IT issues on campus that you would like to address?
SC: Right now I can say that our campus is in good condition. I don’t hear of many problems out there. We haven’t been getting much information from Oakland about network systems issues or anything like that. There are always maintenance updates that we just get emailed about, but for the most part, I think we’re doing pretty well.
If your computer will not connect to the Internet or you are experiencing any other technical malfunction, stop by 217a Cassell Hall, call 724-836-9925, send application for computer servicesor, if you need immediate assistance outside of Cassell Hall hours, contact 412-624-HELP.