Clarksville Electric and Water Department phones, internet down – Clarksville Online

Clarksville, TN – The phone and Internet services of the Clarksville Department of Gas and Water (CGW) are down including the emergency phone line and the customer billing line, Utility Billing Line, due to technical issues.

In the event of a gas, water or sewer EMERGENCY during a telephone system outage, please call the telephone number listed below. Please call these numbers only in an emergency and not for bill inquiries or bill payment.

Natural Gas Only Emergency: 931.218.3271 or 911

Water/Sewage or Other Emergency: 931.218.3280 and 931.216.1187

Customer Service Emergency (No Bill Payments): 931.320.0140 and 931.218.3278

It is not known when phone and internet service will be restored; however, an update will be announced when services are restored.

The Clarksville Water and Gas Department appreciates customers and appreciates their patience and cooperation during the outage of the telephone and internet system.

About Clarksville Gas and Water

Southern Service Center of the Department of Gas and Water in ClarksvilleClarksville Gas and Water is proud to safely and efficiently deliver natural gas, water, and sewer services to the residents of Clarksville-Montgomery County with a courteous and professional team of experienced employees.

Natural gas service is also provided to Robertson and Cheatham counties in Tennessee, Christian and Todd counties in Kentucky and the Fort Campbell, Kentucky military installation.

CGW is also home to the City’s Engineering Office that provides professional design and support for water and sewer system capital improvement projects.

The main office of the Clarksville Gas and Water Department is located at 2215 Madison Street, Clarksville, Tennessee. The phone number is 931.645.7400. Hours are 8:00am-4:30pm Monday-Friday.

For an emergency after hours, call 931.645.0116, 4:30pm-8:00am on weekends and holidays.

For more information about Clarksville Gas and Water, visit their website at

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