CEO explains how a ‘leap in technology’ can help companies catering to the blind community

The growth of artificial intelligence (AI) has led numerous companies to invest in and use the technology to improve their products and services.

One CEO outlined how this “leap in technology” will help companies “perform their services better.”

“What AI promises to do, though, is solve these challenges faster, not just for the blind community, but for these businesses that cater to blind and other consumers. So what we’re seeing is like a leap in technology that will help companies just do their services better,” Be My Eyes CEO Mike Buckley said on “The Claman Countdown” Wednesday.

In automotive, healthcare, manufacturing and others, companies have gradually embraced AI technology as it opens a promising new frontier.


Buckley’s company, Be My Eyes, a mobile app for the visually impaired, launched a new digital visual assistant tool. The tool, Virtual Volunteer, is powered by OpenAI’s new ChatGPT-4, which uses AI to help the blind see.

“We have half a million blind and visually impaired people on the platform and over 6 million volunteers serving them. We also work with clients like Microsoft, Spotify, P&G, Barilla to improve their customer service and accessibility,” said Buckley.

Earlier this week, Chat GPT-4 debuted to the public, making the new version of the AI ​​chatbot available to paying users of ChatGPT Plus and as an API for developers looking to build applications and services.

The new version will exploit more calculation to create increasingly sophisticated and capable language models. GPT-4 can generate, edit and iterate with users on creative and technical writing tasks. Most notably, the new model can respond to images as well as text.

“What we’re seeing is like a leap in technology that will help companies do their services better.”

– Mike Buckley, CEO of Be My Eyes

GPT-4 can generate captions, classify and analyze the context of images. It can also handle more than 25,000 words of text, enabling content creation, extended conversations, and document search and analysis, according to the research firm.

“We look forward to GPT-4 becoming a valuable tool for improving people’s lives by powering many applications,” OpenAI wrote. “There is still much work to be done and we look forward to improving this model through the collective efforts of the community building on top, exploring and contributing to the model.”

Be My Eyes uses Chat GPT’s latest version to specifically help meet the needs of the blind and partially sighted community.

“The work we’re doing opening up AI at companies like Microsoft right now is giving the world’s 253 million blind and partially sighted consumers access to their products and services.”

The tool helps turn images into text and gives blind or partially sighted people a new opportunity to gain more independence.


“The difference between GPT-4 and other language and machine learning models is both the ability to hold a conversation and the greater degree of analytical prowess that the technology offers,” said Jesper Hvirring Henriksen, CTO of Be My Eyes, in an OpenAI press release. released on Tuesday.

In addition to Be My Eyes, companies like General Motors are also expanding products and services through AI integration.

According to reports, the Detroit, Michigan-based automaker plans to introduce ChatGPT, a popular artificial intelligence bot developed by OpenAI, and add an AI vehicle assistant for drivers.

CEO Mary Barra detailed the new initiatives for General Motors on “The Claman Countdown” Tuesday.

“Having an assistant and really being able to use a voice that’s clear enough that you can ask questions and get answers, I think that’s what artificial intelligence will enable us to do,” said Barra to host Liz Claman.

Reuters previously reported that the integration was part of car manufacturer‘s partnership with Microsoft Corp., which announced earlier this year that it plans to invest $10 billion in OpenAI.


Buckley noted how some reports indicate that artificial intelligence is a $6 trillion opportunity globally, as the areas of application are nearly limitless.

By incorporating artificial intelligence, Buckley argued that companies will not only be able to develop their products and services, but will also have the ability to help a wider range of customers.

FOX Business’ Bradford Betz contributed to this report.

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